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Operations Management

    Learning outcomes:

    By the end of the course, participants will:

    • Gain knowledge about various issues related to operations management
    • Appreciate the role of operations management in the success of an organisation
    • Be able to critically evaluate the operations of organisations, manufacturing, and service companies
    • Be able to take strategic decisions related to operations management problems
    • Know and be able to apply various approaches, tools, and techniques to solve operations management problems and improve the operations of an organisation

     

    Indicative content:

    • Introduction to Operations Management
    • Operations strategy
    • Operations analysis and improvement
    • Designing products and services
    • Making products
    • Delivering services
    • Robots, AI and automation technologies
    • Process design, Capacity and Demand management
    • Forecasting
    • Inventory management
    • Scheduling operations
    • Quality management
    • Supply chain management

     

    Course duration:

    24-60 contact hours (1 contact hour = 45 minutes)

     

    Delivery mode:

    Face-to-face, online

     

    Lecturer:

    Stanislav Ivanov

     

    Price:

    Upon request

     

    NB: * The content and the learning outcomes will be adapted based on the agreed duration of the course.







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