Learning outcomes:
By the end of the course, participants will:
- Gain knowledge about various issues related to operations management
- Appreciate the role of operations management in the success of an organisation
- Be able to critically evaluate the operations of organisations, manufacturing, and service companies
- Be able to take strategic decisions related to operations management problems
- Know and be able to apply various approaches, tools, and techniques to solve operations management problems and improve the operations of an organisation
Indicative content:
- Introduction to Operations Management
- Operations strategy
- Operations analysis and improvement
- Designing products and services
- Making products
- Delivering services
- Robots, AI and automation technologies
- Process design, Capacity and Demand management
- Forecasting
- Inventory management
- Scheduling operations
- Quality management
- Supply chain management
Course duration:
24-60 contact hours (1 contact hour = 45 minutes)
Delivery mode:
Face-to-face, online
Lecturer:
Stanislav Ivanov
Price:
Upon request
NB: * The content and the learning outcomes will be adapted based on the agreed duration of the course.
